Addis Ababa - ADD Hat

Addis Ababa - ADD Hat

$29.00
ADDIS ROOTED

ADDIS ROOTED

$29.99
ADDIS society

ADDIS society

$25.99
ADDIS Stack

ADDIS Stack

$34.99

Safety & Warranty Policy

Age Restrictions: For adults
EU Warranty: 2 years
In compliance with the General Product Safety Regulation (GPSR), Oak Inc. and SINDEN VENTURES LIMITED ensure that all consumer products offered are safe and meet EU standards.

For any product safety-related inquiries or concerns, please contact our EU representative at gpsr@sindenventures.com.
You can also write to us at:
123 Main Street, Anytown, Country
or
Markou Evgenikou 11, Mesa Geitonia, 4002, Limassol, Cyprus.

Frequently asked questions

We want you to love your purchase! Since all of our items are made-to-order and printed just for you, we have a few guidelines for returns and exchanges:

1. Defective or Damaged Items:
If your item arrives damaged or defective, please contact us within 3 weeks of receiving your order. We’ll be happy to send you a replacement or offer a full refund.

2. Incorrect Orders:
If you received the wrong item or size, please reach out to us within 3 weeks so we can correct the issue and send you the correct product at no additional cost.

3. Buyer’s Remorse:
Since all of our products are custom-made, we cannot accept returns or exchanges for issues like change of mind, wrong size choice, or dislike of the design. Please double-check your size and design choices before placing your order!

4. Size Issues:
Be sure to consult our size chart to pick the perfect fit! If you’re unsure, feel free to contact us for help before ordering.

If you have any questions, please feel free to reach out to our customer service team, and we’ll do our best to help!

We are unable to accept returns on certain items. These will be carefully marked before purchase.

Since each item is made just for you after you place your order, it takes some time to prepare your product. Typically, this process takes 2–7 business days, followed by shipping which usually takes 3–10 business days depending on your location. You’ll get a tracking number as soon as your order ships so you can keep an eye on it. If you have any questions, feel free to reach out!

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.